01/02/2020 - Melanie Painter
FROM ME: Tom and his lovely wife were the BEST things that could have happened to us during our home buying experience. I would highly recommend him to anyone looking for a home in the Houston area. I was living 3 hours away and Tom would go out of his way to view properties and give me detailed reports so I did not have to drive down to Houston every weekend.
He was always available by phone and would respond right away to help us with any questions. He clearly knows what he is doing and it showed through the whole experience. I ended up having a big issue with the lender I chose and Tom and his wife tirelessly worked to get me to closing on time. I would not be in my home today if it was not for all the hard work that he put in above and beyond what would be expected of a realtor.
As a first time home buyer, he was truly indispensable. I can not think of one bad thing to say about Tom. He was so wonderful to work with and treated me like I was a huge client even though I was just getting a relatively inexpensive home. He never pushed me into a sale and it was clear he really wanted me and my wife to end up in the best house, even if it meant waiting months to find the right one. We could always count on Tom to give us advice we could rely on and it is clear he has a wealth of experience.
If you are looking for a realtor in Houston, I truly can not recommend Tom Cervone highly enough!
FROM MY WIFE: Tom is the best! Tom is passionate about helping his clients find the right home and a true professional in everything he does. I am very grateful we had Tom, his wife Melanie, and the Camelot group with us through this process.
We were first time home buyers and our experience had many curve balls: the house was listed as 20% bigger than it actually was, our mortgage lender was fired for mismanagement of or loan 3 days before closing, we were buying the property from a relocation company, and we were living in a different city when buying our house.
Tom was our rock during the whole process! He went above and beyond to help us navigate the chaos (including calling our mortgage lender for half an hour to ensure everything was straightened out). We feel very lucky we had Tom to help us and advocate for us the whole time!
08/12/2019 - bdsunmt
It was my pleasure to work with Tom Cervone and his associate, Jim Gray. Jim introduced me to Tom and the Camelot Realty group who eventually represented both me, the buyer, and the seller. The undertaking went smoothly for the most part largely due to the expertise and patience of the entire staff. The process was not without challenges at times; however, these were navigated with Tom's and Jim's professional responses and advice, levered appropriately with humor. I felt I was an important client even when I changed my plan of action in mid course, required more documentation, asked a lot of questions--sometimes on Sunday mornings and late evenings. I was guided through it all with attention to my choices and goals. Tom shared with me and his staff an assessment that I regard as a compliment: "This lady has read every single page of every single document. I’ve sold condos for 30 years and never did that…". My "blue tape" concerns were addressed before closing, to my satisfaction. I was introduced to the resident contractor/handyman who answered questions and gave advice about upkeep of the unit. It was an added delight to meet Melanie, Tom's wife, and to meet their daughter also. Tom and Jim introduced me to residents of the condo complex, who warmly welcomed me. Through disagreements and misunderstandings, hard work and laughter, I shared trust and a high regard for each participant in the process. I enthusiastically recommend Jim Gray and Tom Cervone, seasoned realtors whose expertise is matched by interest in the clients they represent.
07/20/2019 - Ryan bostick
Tom was a rockstar. He got us almost asking in less than a week, and was able to navigate a lot of our anxious requests with never a complaint. We had a realtor prior to Tom, and switching to him was the best decision we made! His heights presence is huge, and he even had showings day one of the listing being posted. Use him and his company to buy or sell in the inner loop heights and cottage grove areas for sure!
06/17/2019 - mommirita
Tom is as professional as he is knowledgeable. First class service--no question to small....no request to big. Tom and his team kept in touch and returned calls or texts --- usually immediately. He offered suggestions on what to negotiate with the seller. Calls to service providers (such as pest control or foundations companies) were done for us. This is the team you want on your side!
06/14/2019 - Joshua Grizzle
Tom is extremely competent and knowledgeable, he helped us buy a home from overseas and was hugely helpful in arranging all the details in a complicated deal.
05/31/2019 - mgrantham111
As first time home buyers, Tom made us feel comfortable and guided from the very first conversation. He listens to the wants and needs of a buyer and truly looks for these things when finding homes to look at. Tom was always available to talk to and answer any question or concerns through the entire process. I would highly recommend Tom to friends, family and anyone else looking for a place that fits them. Thank you for everything Tom!
05/21/2019 - joshaellwood
We met Tom during an open house back in October 2018 and immediately knew that he had a wealth of knowledge and experience in the real estate industry.
Later on in December, we decided to buy our first house and after calling a number of brokers/realtors, Tom stood out from the crowd. Tom and his team worked tirelessly with us throughout the 5 month process until we found the property that was right for us. Throughout this time, Tom fully supported us along the way and always kept our best interest at the forefront of his mind. If you’re looking for a professional, experienced brokerage to work with, Tom and the rest of Camelot are the team you want on your side.
We look forward to working with him on future deals to come!
03/24/2019 - Jesse Zapien
Working with Tom was a great experience and pleasure, he and his team were very proactively engaged in our sales process from before listing all the way to the close and even follow up after the sale! Tom and his team are intimately familiar with their market and provided the guidance needed for a successful sale and I would highly recommend Tom and Camelot to anyone! On a personal note, we also struck up a good family friendship along the way through the sales process
01/28/2019 - user00813876
Tom was a very effective and knowledgeable realtor. He was especially experienced in the West University and Bellaire neighborhoods. Was extremely helpful with closing process and price negotiation.
01/11/2019 - ashley k turnbull
As first time home buyers and fairly new to the Houston area we relied a lot on Tom to guide us through the entire process from finding listings that met our requirements in a neighborhood we would love, making sure we were well taken care of during our inspection, and keeping us fully informed when we were shopping for a mortgage. I am more than grateful for his expertise and willingness to go above and beyond for us during the process, from beginning to end. He also always took the time to educate us even further when we had questions and concerns so his knowledge of real estate and expertise in Houston was priceless to us!
12/22/2018 - Shu Lee
We are a couple in our mid-20s and recently purchased a townhouse in Rice Military. We are first time home buyers. Tom definitely knows the Houston Inner Loop well and helped us find a perfect townhouse in Rice Military. We started looking in mid-November and we closed by mid-December. Tom took us to look at ~12+ homes on the weekends and in the evenings as we both have full-time jobs. We looked at places in Rice Military and Cotton Grove. The house we purchased was being sold by a relocation company which consists of more paperwork than a typical sale. Tom walked us through all the paperwork and helped us understand everything we were signing. Being a first time home buyer, Tom answered all our questions and guided us on what to expect and how to negotiate. He was available in the evenings and on weekends. Would definitely recommend Tom if you are a first time home buyer in the Houston area!
10/10/2018 - mariemarjorie5
I cannot recommend Tom enough when you are buying a new home or selling your current home. He is very knowledgable about real estate, has years of experience in all areas (buying, selling, commercial). He valued our time, was always quick to respond to emails, calls, texts, and questions on any day of the week and at any time. He worked with us to find our dream home in Spring, drove out almost an hour to look at houses with us and long distances between different locations to help us find what we were looking for. But beyond Tom's professionalism and experience in the field, he was one of the nicest people we have ever had the pleasure of working with. He runs a family business and he treats his clients like family. I would highly recommend him and would use him in the future for any real estate needs!
07/11/2018 - elissaarredondo
Tom was a pleasure to work with for our real estate agent for our first home purchase. He's very attentive to likes and dislikes, responds promptly, offers excellent and trustworthy advice and always in a great mood. You can tell he has a passion not just for the business but also relationships, he puts you first before the sale. I would definitely recommend Tom especially if this is your first home! Tom, we cannot thank you enough for the long hours you put in for research, dealing with quick schedule changes, and our pickiness over yard sizes.
07/26/2017 - TiemoKlisch
Tom is super knowledgeable and tries to find you the best deal out there. I usually give three stars for normal work and four for people that do their work better than normal. He deserves a five because he exceeded expectations. Tom, thanks for the great work.
07/25/2017 - user2237633
We had the pleasure of working with Tom Cervone during for a recent home purchase earlier this year. He is genuine, diligent and a true professional within the real estate business.
He listened to and valued our input, in terms of "must haves," and worked hard to find multiple options as to provide options for an ideal home. Thus while providing insight as to potential short term and long term investment aspects of the Houston real estate market (makes him unique in terms of others I have worked with).
Tom is impeccable with his negotiation skills and painstakingly detail-oriented in his customer service, market research and processes.
I hold him in the highest regards for a Houston Real Estate Professional.
07/24/2017 - zuser20160216160046872
Tom was informative about the neighborhoods I was interested in and helped me point things out in houses that could be a problem later. He helped me fully understand what quality of house I was getting. He also was helpful with the paperwork. This was the first time I purchased a home on my own so I needed a bit of hand holding. He helped me get through an unknown process and find a house I love.
07/23/2017 - user1926767
Tom was very helpful when I bought my house. Most importantly to me, he was on top of everything and executed all docs in a very timely manner. I would wholeheartedly recommend Tom to anyone.
07/23/2017 - lingardfitch
I had the pleasure of working with Tom on several purchases and sales of real estate in the Houston area. You will not find a harder working and more knowledgeable real estate broker. Tom is excellent at determining his client’s needs and wants. Tom is true real estate professional.
07/23/2017 - joe evans125
My introduction to Tom was upon an inquiry (via phone) regarding a Zillow property of interest. It immediately struck me that he, on a Saturday afternoon, personally answered the call. This personal relationship/attention continued throughout the process, and that phone call eventually lead to my wife and I owning our first home (roughly one month later). He made the process extremely fast and simple for two first-time buyers, who under different circumstances could have easily been taken for a ride. Tom is not only extremely knowledgeable and professional, but also someone whom I now truly consider a friend. Following our experience, we will never work with another agent, and of course would recommend him to anyone willing to listen.
07/23/2017 - jon urruzuno
Excelent the best good expirience very helpfull and professional broker
He was always looking for an improvement on the process of sale-lease
Highly recomend him for any transaction in the houston area
07/23/2017 - tdc1717
Tom was awesome for the start all the way through closing. He took the time to get to know us, and listened to what was important on our list. He was always attentive and willing to work with our crunched time constraints. He offered great advice through out the process. I would use him again in a heart beat and would recommend him to anyone looking for a new home.
12/14/2016 - andrejulien300
Been using Tom's services for over ten years. Very satisfied.
Tom is professional, very knowledgable of the market and product and one of the best salesman I ever met. Tom sold a lot of units for me and the companies I worked with. Project like Piedmont Condominium, Vistas Condominium, Serento Condominium, Morrison Midrise, Studemont, Rutland park, and many single family homes.
11/27/2016 - chrisnesmith4
Tom is dedicated and thoughtful, providing best in class service for clients. He will work hard to ensure a great experience and always listens. Great negotiation skills and works hard through closing
11/26/2016 - allaporte
If anyone is interested in buying or selling a condominium in Houston, they should use Tom. He knows the market perhaps better than anyone and everyone.
11/22/2016 - Goran Kulic
I started out as a individual home buyer with Tom and now I own 8 investment properties. Tom is an expert in the Houston are when it comes to real estate. He is very knowledgeable about the Houston real estate market and is very creative when it comes to deal making. I would strongly recommend Tom to anyone and I still use his services every time I lease any of my investment properties or buy new investment ventures.
11/20/2016 - budwils
I have dealt with Tom on several properties. His knowledge and expertise has made me considerable money without undue risk.
He is honest and ethical. I do not say that about many!
11/18/2016 - bijan siahatgar
I have known Tom for years. He is my go to guy in Houston. No one knows Condos and Townhomes better than he does, and his responsiveness is second to none. I have purchased 2 properties through Tom, and he found a tenant for me for one of them, who is still there after 3 years.
11/16/2016 - zuser20160803120409487
Our journey with Tom started with a simple phone call to inquire about a property I fell in love with. Even though I thought I knew what I wanted, Tom insisted I look at other properties to make sure I knew I was getting not only a great value, but that the home we wanted was a perfect fit.
Even after the initial offer was made, every part of our experience was seamless.. from Tom negotiating hard for us to ensure we were getting the best price, and everything we deserved as buyers. He was always one step ahead of us and knew what we were going to ask before we asked it.
We were buying a home in an area we weren't as familiar with, and Tom was able to help us navigate the waters with ease. I can't imagine having gone through this process without Tom. As soon as I'm ready to buy another property Tom will be my first call, he always had our best interest at heart and knows how to make a deal happen.
11/16/2016 - drake deno
Buying a new home can be a daunting and potentially tumultuous task; however, when you are lucky enough to find a real estate professional like my wife and I did with Tom Cervone at Camelot Realty Group, it becomes a memorable experience that you look back on time and time again.
Throughout the entire home buying process, Tom catered to our needs and desires. From the first house that we looked at to closing on the home we bought, Tom not only added his extreme professional touch but also a personal one. Tom got to know us on a personal level and in doing so, was able to satisfy everything we could have asked for and dreamed of in a real estate professional. Whether it was knowing where to look for our new home, viewing a property, analyzing the pros/cons tailored to our desires, discussing general real estate, developing a strategy to put an offer in or negotiating with other agents, Tom time and time again showed the immense amount of knowledge he has built over his career. Tom is extremely professional, prompt and caring to his clients as well. Tom always greeted us with a genuine, warm smile and ensured we as clients and people were doing well.
We cannot imagine working with another agent. Tom will be our first call when we are ready to sell or start investing in real estate.
09/01/2016 - sales1871
Phenominal experience, expertise and results as an investor helping investors such as myself. I've bought and sold at least 7 properties with Tom since I began investing in 2014. Tom just "gets it" - the results speak for themselves.
08/17/2016 - mdtsang
Tom has done a fantastic job on numerous transactions for myself and several other members of my family. His team strives for excellence and really puts the extra effort into customer attention and is committed to providing attentive service way beyond any closing date.
08/16/2016 - rhunt44
Great follow up and very knowledgeable with the Houston market and surrounding areas of town. Always willing to work to find you a great value in the Houston real estate market.
08/16/2016 - dino91
Tom and his team sold out a 200+ unit condominium development for our company in a very short period of time and at prices that were beyond our initial expectations. We would highly recommend Tom for any assignment, either buy or sell.
08/16/2016 - network007
Seems to always keep customers goals ahead of his own and at the forefront of his services. Has complete services fro what I needed at the time. helped me Buy as an investment, found me 2 different tenants to rent from me and then found a buyer to sell at a profit.
Equal housing opportunity. An equal opportunity company.